Leeds reports more planning applications processed with Xylo

Leeds reports over 40% more applications processed per officer, less research time, and improved officer wellbeing during its Xylo pilot.

22ⓘ

AI system

System

Xylo Core AI planning workspace

Model

The council listed GPT-5, Gemini 2.5 Pro, and Claude Sonnet 4.

Editor’s note. The council’s disclosure dated 27 November 2025 lists these models. It does not identify which model produced each reported result.

Release

The council’s disclosure of 27 November 2025 lists gpt-5-2025-08-07, gemini-2.5-pro, and claude-sonnet-4@20250514. It does not connect individual results to one of those releases. [3]

Application developer

Xylo

Role

The models retrieved planning information and generated suggestions and draft text for officers to review.

Configuration

The council’s November 2025 disclosure listed gpt-5-2025-08-07, gemini-2.5-pro, and claude-sonnet-4@20250514.

Inputs and outputs

Not assessed

Autonomy

Not assessed

Workflow

Leeds and Xylo co-designed and tested the workspace over more than six months. The reported pilot focused on time, work quality, and officer wellbeing.

Human oversight

Not assessed

Relation to AI

The council describes retrieval of relevant planning material and API calls to language models that generate suggestions and draft text for officer review. Its November 2025 disclosure identifies GPT-5, Gemini 2.5 Pro, and Claude Sonnet 4. The models do not determine planning merits. Reported changes in work and wellbeing come from project-side interviews and usage data. A supplier-reported control group lacks sufficient published methods to establish an independent causal comparison.

AI contribution

The council describes retrieval of relevant planning material and API calls to language models that generate suggestions and draft text for officer review. Its November 2025 disclosure identifies GPT-5, Gemini 2.5 Pro, and Claude Sonnet 4. The models do not determine planning merits. Reported changes in work and wellbeing come from project-side interviews and usage data. A supplier-reported control group lacks sufficient published methods to establish an independent causal comparison.

Benefits

Outcome identifiers

Not assessed

Benefit

Leeds reports over 40% more applications processed per officer, less research time, and improved officer wellbeing during its Xylo pilot.

Category

Improved Organizational Efficiency

Status

Reported benefit

Beneficiary groups

Organizations. People.

Beneficiaries

Not assessed

Reach

Not assessed

Distribution and access

Not assessed

Duration

Not assessed

Expected?

Yes

Costs and harms

Not assessed

Measurement

Studies

Not assessed

Study design

Not assessed

Measurement

Not assessed

Setting and sample

Not assessed

Measures

Not assessed

Comparison

Not assessed

Results

Not assessed

Additional value from AI

Not assessed

Limitations

Not assessed

Denominators

Not assessed

Materials for replication

Not assessed

Money

Kind of value

Not assessed

Amount

Not assessed

Currency and prices

Not assessed

Period and unit

Not assessed

Realization

Not assessed

Recipients and payers

Not assessed

Gross or net

Not assessed

Included costs

Not assessed

Comparison

Not assessed

Method

Not assessed

Return and payback

Not assessed

People and places

Participants

Developer: Xylo. Operator: Leeds City Council.

Jurisdictions

Benefit: United Kingdom.

Ownership and control

Not assessed

Dependencies

Not assessed

Cross-border connections

Not assessed

Geopolitical implications

Not assessed

Follow-up

Conditions for replication

Local planning policies and application material are available and kept current for retrieval. Planning officers review generated suggestions against the original material and retain responsibility for decisions. Integration limits, officer training, and the time required for review affect the achievable gains.

Replication attempts

Not assessed

Later findings

Not assessed

Availability

Not assessed

Institutional decision

Not assessed

Grounds

Not assessed

Action and result

Not assessed

Success criterion

Not assessed

Evidence

Source numbers

AIBD-0553-source-0001–0004

Citations

Numbered references below. [1] [2] [3] [4]

Language

Not assessed

Source relationships

Operator, Developer [1] [2] [3] [4]

Original evidence

The council’s account has no independent evaluation or public dataset of outcomes. The technical overview, complete internal assessments, and pilot calculations were inaccessible. [1] [2] [3] [4]

Access and versions

Not assessed

Supported findings

Not assessed

Evidence strength

Not assessed

Missing evidence

Not assessed

Grades

Assessed benefits

Organizations. People.

Depth

Organizations: 2. People: 2.

Reasons

Organizations: Reported application throughput rises by over 40%, supporting a measurable service-capability gain. People: All surveyed officers reportedly experienced improved stress and energy levels, alongside less research work. These are reported wellbeing/work-capability improvements without a demonstrated lasting change.

Observed or intended

Reported benefit

Rubric

Not assessed

Assessor and date

Not assessed

Alternative assessments

Not assessed

Fill

The deployer's account

Entry details

Kind

Not assessed

Field

Planning administration.

Purpose

Help planning officers find and process relevant information while retaining professional judgment.

Dates

Source published: 12 March 2026. Updated: 24 October 2026.

Stage

Not assessed

Version

SHA-256: 547cdd694349…

References

Other identifiers

LGA AI case-study bank. LGA-013.

Category mappings

Not assessed

Brief

Not assessed

Revisions

2 revisions. Latest: 24 October 2026.

Sources

  1. Report Deployer

    Leeds City Council and Xylo, published by the Local Government Association. Leeds City Council and Xylo: transforming planning with AI. 2026-05-08. Sections “The collaborative process,” “Successes and results,” and “Risk identification and mitigation.” Original project account with pilot participation and outcome figures; no underlying evaluation dataset or independent assessment.

    deployer

  2. Report Developer

    Habs Isabelle Kim, Xylo cofounder. Leeds planning pilot: 40% more applications than the control group. 2026-03-12. Original supplier account of results presented alongside Leeds planning officer Benedict Barnett. Page metadata gives March 12, 2026, 11:05:31 UTC. Adds the control-group claim and earlier chronology, without disclosing methods.

    makers

  3. Report Deployer

    Leeds City Council and Xylo. Leeds City Council: Xylo Core. 2025-11-27. Algorithmic Transparency Recording Standard, §§2.1, 3.2–3.3, 4.1–4.2, and 5.1–5.2. Original council/supplier disclosure of system design, named model versions, human review, and risks. Publication on GOV.UK is not independent regulatory confirmation of the outcomes.

    deployer

  4. Report Developer

    Xylo. Leeds Patch pilot: six officers and 33 pre-applications. 2026-03-11. Original supplier report describing a pre-application pilot and its sample. Retained to distinguish that sample from the Core householder/minor throughput result. The post is marked edited and provides no public version history.

    makers