Azure AI Vision app helps blind, low-vision adults in 354 tasks

Gonzalez Penuela et al. (CHI 2024) log 354 diary entries from 16 BLV participants using an Azure AI Vision app; uses include telling sunglasses from reading glasses without calling a spouse.

AI system

System

Cornell Tech study scene-description app (unnamed) built on the Microsoft Azure AI Vision image description API

Model

Not assessed

Release

Not assessed

Application developer

Cornell Tech (app); Microsoft (Azure AI Vision image description API)

Role

Not assessed

Configuration

Not assessed

Inputs and outputs

Not assessed

Autonomy

Not assessed

Workflow

An iPhone app sending photos to the Azure AI Vision image description API. Blind and low-vision users photographing objects they did not want to touch or ask others about. A minimum of one photo per day for two weeks with a short questionnaire per entry.

Human oversight

Not assessed

Relation to AI

Azure AI Vision generated every description. The researchers' app only submitted photos and collected ratings. The paper documents individual successful uses and an overall judgment that descriptions “still need significant improvements”. Participants were allowed to use other tools during the study, so the diary covers only what they chose to photograph with this app.

AI contribution

Azure AI Vision generated every description. The researchers' app only submitted photos and collected ratings. The paper documents individual successful uses and an overall judgment that descriptions “still need significant improvements”. Participants were allowed to use other tools during the study, so the diary covers only what they chose to photograph with this app.

Benefits

Outcome identifiers

Not assessed

Benefit

2.76 out of 5 for satisfaction and 2.43 out of 4 for trust on average

Category

Improved Accessibility

Status

Not assessed

Beneficiary groups

People.

Beneficiaries

Not assessed

Reach

Not assessed

Distribution and access

Not assessed

Duration

Not assessed

Expected?

Yes

Costs and harms

Not assessed

Measurement

Studies

Not assessed

Study design

Not assessed

Measurement

Not assessed

Setting and sample

Not assessed

Measures

2.76 out of 5 for satisfaction and 2.43 out of 4 for trust on average

Comparison

asking a sighted family member (P1's husband)

Results

Result: She was happy to get an answer without having to call her husband.

Additional value from AI

Not assessed

Limitations

Not assessed

Denominators

Not assessed

Materials for replication

Not assessed

Money

Kind of value

Not assessed

Amount

Not assessed

Currency and prices

Not assessed

Period and unit

Not assessed

Realization

Not assessed

Recipients and payers

Not assessed

Gross or net

Not assessed

Included costs

Not assessed

Comparison

Not assessed

Method

Not assessed

Return and payback

Not assessed

People and places

Participants

Developer: Cornell Tech (app); Microsoft (Azure AI Vision image description API). Operator: Study participants (16 blind and low-vision adults).

Jurisdictions

Benefit: United States. Developer: United States.

Ownership and control

Not assessed

Dependencies

Not assessed

Cross-border connections

Not assessed

Geopolitical implications

Not assessed

Follow-up

Conditions for replication

The description is accurate enough for the user to infer what they need. Users sometimes drew answers from partially correct output. The task does not require reading text, which the app could not do.

Replication attempts

1 follow-up entries. Benefit recurred: 1.

Later findings

7 March 2025. The same Cornell Tech group's follow-up two-week diary study (CHI EA 2025), with 20 BLV people using a newer app they built on a multimodal large language model, collected 553 entries; a preliminary analysis of 60 entries found trust 3.75/5 and satisfaction 4.15/5, higher than the 2024 scores.

Availability

Not assessed

Institutional decision

Not assessed

Grounds

Not assessed

Action and result

Not assessed

Success criterion

Not assessed

Evidence

Source numbers

AIBD-0306-source-0001–0005

Citations

Numbered references below.

Language

Not assessed

Source relationships

Developer, Independent

Original evidence

Not assessed

Access and versions

Not assessed

Supported findings

Not assessed

Evidence strength

Not assessed

Missing evidence

Not assessed

Grades

Assessed benefits

People.

Depth

People: 1.

Reasons

People: Participants completed small daily identifications without asking family. They rated descriptions 2.76/5 for satisfaction and 2.43/4 for trust on average. The app could not read text.

Observed or intended

Not assessed

Rubric

Not assessed

Assessor and date

Not assessed

Alternative assessments

Not assessed

Fill

The makers' claim

Entry details

Kind

Not assessed

Field

Accessibility / visual assistance. Blind and low-vision users.

Purpose

The study app was built to describe photographed scenes for blind and low-vision users, emulating Seeing AI's scene channel. The documented identifications were that purpose.

Dates

Date basis unassessed: 2024 (precision unassessed). Updated: 22 October 2026.

Stage

Not assessed

Version

SHA-256: 1b862e63ef09…

References

Other identifiers

Not assessed

Category mappings

Not assessed

Brief

Not assessed

Revisions

6 revisions. Latest: 22 October 2026.

Sources

  1. Peer-reviewed study Developer

    Gonzalez Penuela RE, Collins J, Bennett CL, Azenkot S (2024). Investigating Use Cases of AI-Powered Scene Description Applications for Blind and Low Vision People. Proceedings of the CHI Conference on Human Factors in Computing Systems (CHI '24). doi:10.1145/3613904.3642211; arXiv:2403.15604.

  2. Peer-reviewed study Developer

    Gonzalez Penuela et al. (2024), arXiv HTML version (P1 example).

  3. Preprint Developer

    Gonzalez Penuela RE, Hu R, Lin S, Shende T, Azenkot S (2025). Towards Understanding the Use of MLLM-Enabled Applications for Visual Interpretation by Blind and Low Vision People. arXiv:2503.05899, submitted 7 March 2025; to appear at CHI 2025.

  4. Other Independent author

    Semantic Scholar record for doi 10.1145/3613904.3642211 (venue, authors and open-access link).