What happened
Dehradun Smart City Limited hired Hewlett Packard Enterprise India in July 2019 to build the Doon Integrated Command and Control Centre. Its Intelligent Traffic Management System (ITMS) went live on 9 November 2020. The center's devices include red-light, plate-reading and speed cameras. India's Comptroller and Auditor General examined the project in a performance audit countersigned on 12 November 2025. Among the positive outcomes that the auditors noticed, traffic police issued 173,618 challans from 2020-21 to November 2023 for violations detected by ITMS. They collected ₹5.05 crore. The report does not say how the auditors checked these counts. In a joint inspection on 7 November 2023, the auditors found that 53% of red-light cameras, 69% of plate readers and 50% of speed cameras were active. The service level agreement required 97% uptime. The report does not say how ITMS detects violations or call it artificial intelligence.
Sources
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Report, by authors with no tie to the system.
Certain positive outcomes and good practices noticed in DICCC project are as below: 1. Traffic Management: ITMS was operational from 09 November 2020. Traffic police issued 1,73,618 traffic challans during 2020-21 to November 2023 against violations detected using ITMS application
The operational availability of Surveillance Cameras was 98 per cent, however, the operational availability of other end devices ranged from 28 to 73 per cent as against minimum availability of 97 per cent.
Details
AI system
- Workflow
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ITMS detected traffic violations through the center's cameras, which include red light violation detection, automatic number plate reader and speed violation detection devices. Traffic police issued challans for the violations that ITMS detected.
Follow-up
- Conditions for replication
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End devices must stay in operation, against the 97% monthly uptime in the service level agreement. Road and junction works must be planned so that they do not dismantle the devices.
Entry details
- Sector
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Road traffic enforcement.
- Purpose
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Hewlett Packard Enterprise India, as master system integrator for Dehradun Smart City Limited, built the Doon Integrated Command and Control Centre, whose ITMS application detects traffic violations for enforcement.
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Cite this record
Peter H. Vartanian. (2026). Dehradun's ITMS flagged violations behind 173,618 traffic challans (AIBD-1146). Artificial Intelligence Benefits Database, edition of 1 November 2026. https://petervartanian.xyz/aibd/records/AIBD-1146.html (archived at https://doi.org/10.7910/DVN/AADSII, version 7.0)