North Yorkshire reports faster social-care data retrieval

North Yorkshire reports 90% less time and cost for some data-retrieval tasks in its Azure AI proof of concept, plus relationship-mapping tools.

11ⓘ

AI system

System

Microsoft Azure AI proof of concept for semantic search and automatically generated eco-maps in Liquidlogic LCS records

Model

Not assessed

Release

Not assessed

Application developer

North Yorkshire Council using Microsoft Azure AI

Role

Not assessed

Configuration

Not assessed

Inputs and outputs

Not assessed

Autonomy

Not assessed

Workflow

The project uses existing Liquidlogic case-management material, including notes, forms, and images. It was supported by the Department for Education’s Data and Digital Solutions Fund and evaluated as a proof of concept.

Human oversight

Not assessed

Relation to AI

The proof of concept uses AI to search structured and unstructured case information and generate relationship maps. The reported 90% reduction concerns selected test tasks, not established production-wide savings or improved safeguarding outcomes.

AI contribution

The proof of concept uses AI to search structured and unstructured case information and generate relationship maps. The reported 90% reduction concerns selected test tasks, not established production-wide savings or improved safeguarding outcomes.

Benefits

Outcome identifiers

Not assessed

Benefit

North Yorkshire reports 90% less time and cost for some data-retrieval tasks in its Azure AI proof of concept, plus relationship-mapping tools.

Category

Improved Knowledge Discovery

Status

Reported and intended benefits

Beneficiary groups

Organizations. People.

Beneficiaries

Not assessed

Reach

Not assessed

Distribution and access

Not assessed

Duration

Not assessed

Expected?

Yes

Costs and harms

Not assessed

Measurement

Studies

Not assessed

Study design

Not assessed

Measurement

Not assessed

Setting and sample

Not assessed

Measures

Not assessed

Comparison

Not assessed

Results

Not assessed

Additional value from AI

Not assessed

Limitations

Not assessed

Denominators

Not assessed

Materials for replication

Not assessed

Money

Kind of value

Not assessed

Amount

Not assessed

Currency and prices

Not assessed

Period and unit

Not assessed

Realization

Not assessed

Recipients and payers

Not assessed

Gross or net

Not assessed

Included costs

Not assessed

Comparison

Not assessed

Method

Not assessed

Return and payback

Not assessed

People and places

Participants

Developer: North Yorkshire Council using Microsoft Azure AI. Operator: North Yorkshire Council.

Jurisdictions

Benefit: United Kingdom.

Ownership and control

Not assessed

Dependencies

Not assessed

Cross-border connections

Not assessed

Geopolitical implications

Not assessed

Follow-up

Conditions for replication

The conditions needed to reproduce the benefit are unspecified.

Replication attempts

Not assessed

Later findings

Not assessed

Availability

Not assessed

Institutional decision

Not assessed

Grounds

Not assessed

Action and result

Not assessed

Success criterion

Not assessed

Evidence

Source numbers

AIBD-0557-source-0001

Citations

Numbered references below.

Language

Not assessed

Source relationships

Operator

Original evidence

Not assessed

Access and versions

Not assessed

Supported findings

Not assessed

Evidence strength

Not assessed

Missing evidence

Not assessed

Grades

Assessed benefits

Organizations. People.

Depth

Organizations: 1. People: 1.

Reasons

Organizations: Selected retrieval tasks reportedly cost less and take less time in testing. Savings across deployed services are unmeasured. People: Faster retrieval and automatic relationship maps reduce effort on the tested tasks. Improved child safety is not established.

Observed or intended

Reported and intended benefits

Rubric

Not assessed

Assessor and date

Not assessed

Alternative assessments

Not assessed

Fill

The deployer's account

Entry details

Kind

Not assessed

Field

Children’s social-care information management.

Purpose

Improve retrieval and interpretation of children’s social-care records, including relationships among people and cases.

Dates

Source published: 3 February 2025. Updated: 22 October 2026.

Stage

Not assessed

Version

SHA-256: 47b679204a3b…

References

Other identifiers

LGA AI case-study bank. LGA-021.

Category mappings

Not assessed

Brief

Not assessed

Revisions

1 revisions. Latest: 22 October 2026.

Sources

  1. Report Deployer

    Council or project account published in the Local Government Association AI case-study bank. The account provides no independent outcome evaluation.