AI system
- System
-
Upstart Network underwriting and pricing model
- Model
-
Not assessed
- Release
-
Not assessed
- Application developer
-
Upstart Network, Inc. - Role
-
Not assessed
- Configuration
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Not assessed
- Inputs and outputs
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Not assessed
- Autonomy
-
Not assessed
- Workflow
-
Alternative data combined with machine-learning underwriting, compared against a hypothetical traditional model on Upstart's own applicant pool. A regulatory compliance plan requiring fair-lending testing and reporting.
- Human oversight
-
Not assessed
- Relation to AI
-
The CFPB states that the reported gains reflect the net effect of both the alternative data and the machine-learning methodology. So the model's contribution cannot be separated from its data. Upstart developed and deployed the model and supplied the comparison. The independent monitor later found approval disparities for Black applicants and disagreed with Upstart about a less discriminatory alternative.
- AI contribution
-
The CFPB states that the reported gains reflect the net effect of both the alternative data and the machine-learning methodology. So the model's contribution cannot be separated from its data. Upstart developed and deployed the model and supplied the comparison. The independent monitor later found approval disparities for Black applicants and disagreed with Upstart about a less discriminatory alternative.
Benefits
- Outcome identifiers
-
Not assessed
- Benefit
-
approving 27% more applicants at 16% lower APRs than a traditional model
- Category
-
Increased Inclusion
- Status
-
Not assessed
- Beneficiary groups
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People. Society.
- Beneficiaries
-
Not assessed
- Reach
-
Not assessed
- Distribution and access
-
Not assessed
- Duration
-
Not assessed
- Expected?
-
Yes
- Costs and harms
-
Not assessed
Measurement
- Studies
-
Not assessed
- Study design
-
Not assessed
- Measurement
-
Not assessed
- Setting and sample
-
Not assessed
- Measures
-
approving 27% more applicants at 16% lower APRs than a traditional model
- Comparison
-
a hypothetical model using traditional application and credit file variables without machine learning
- Results
-
Reference: approval rate and average APRs of the traditional model (not quantified). Result: approves 27% more applicants than the traditional model, and yields 16% lower average APRs for approved loans.
- Additional value from AI
-
Not assessed
- Limitations
-
Not assessed
- Denominators
-
Not assessed
- Materials for replication
-
Not assessed
Money
- Kind of value
-
Not assessed
- Amount
-
Not assessed
- Currency and prices
-
Not assessed
- Period and unit
-
Not assessed
- Realization
-
Not assessed
- Recipients and payers
-
Not assessed
- Gross or net
-
Not assessed
- Included costs
-
Not assessed
- Comparison
-
Not assessed
- Method
-
Not assessed
- Return and payback
-
Not assessed
People and places
- Participants
-
Developer:
Upstart Network, Inc. Operator:
Upstart Network, Inc. - Jurisdictions
-
Developer:
United States. Operator:
United States. - Ownership and control
-
Not assessed
- Dependencies
-
Not assessed
- Cross-border connections
-
Not assessed
- Geopolitical implications
-
Not assessed
Follow-up
- Conditions for replication
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An applicant pool and comparison model similar to the 2019 test. Fair-lending testing that measures approval as well as pricing disparities. Independent monitoring, which in 2024 found approval disparities the 2019 test did not report.
- Replication attempts
-
2 follow-up entries. Outcome unresolved: 2.
- Later findings
-
27 March 2024. The independent monitor found approval disparities for Black applicants and proposed a less discriminatory alternative. Upstart and the monitor did not agree on adopting it. The earlier termination of the no-action letter was an administrative action, not litigation.
- Availability
-
Not assessed
- Institutional decision
-
Not assessed
- Grounds
-
Not assessed
- Action and result
-
Not assessed
- Success criterion
-
Not assessed
Evidence
- Source numbers
-
AIBD-0175-source-0001–0003
- Citations
-
Numbered references below.
- Language
-
Not assessed
- Source relationships
-
Upstart supplied the approval and APR estimates. CFPB published them without replicating them. The later independent monitor examined fairness and identified approval disparities for Black applicants. [1] [2] [3]
- Original evidence
-
Upstart supplied the approval and APR estimates. CFPB published them without replicating them. The later independent monitor examined fairness and identified approval disparities for Black applicants. [1] [2] [3]
- Access and versions
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Not assessed
- Supported findings
-
Not assessed
- Evidence links
-
Not assessed
- Evidence strength
-
Not assessed
- Missing evidence
-
Not assessed
Grades
- Assessed benefits
-
People. Society.
- Depth
-
Not assessed
- Reasons
-
People: Approval and pricing effects are reported as aggregate rates over Upstart's applicant pool, with no individually attributable outcome. Society: Sources describe aggregate access effects and later disparities; no societal outcome is measured.
- Observed or intended
-
Not assessed
- Rubric
-
Not assessed
- Assessor and date
-
Not assessed
- Alternative assessments
-
Not assessed
- Fill
-
Listed, not verified
Entry details
- Kind
-
Not assessed
- Related entries
-
Not assessed
- Field
-
Consumer credit. Unsecured personal loans and credit access.
- Purpose
-
Underwrite and price unsecured consumer loans using alternative data and machine learning.
- Dates
-
Date basis unassessed: 2019 (precision unassessed). Updated: 25 October 2026.
- Stage
-
Not assessed
- Version
-
SHA-256: 058110bb515d…
References
- Other identifiers
-
Not assessed
- Category mappings
-
Not assessed
- Brief
-
Not assessed
- Revisions
-
8 revisions. Latest: 25 October 2026.
Sources
-
Other Independent author
Patrice Alexander Ficklin and Paul Watkins, Consumer Financial Protection Bureau blog, 6 August 2019
Attributes the 27% approval and 16% APR figures to Upstart’s analysis. Bureau initiatives; explanation of Upstart’s comparison and the non-replication statement.
CFPB-authored intermediary account of company-supplied results.
27% more applicants than the traditional model
-
Press release Independent author Context or contrary evidence
Consumer Financial Protection Bureau, newsroom, 8 June 2022
The 2022 administrative termination. Announcement of termination and Upstart’s requested model changes.
Independent agency announcement, not a benefit finding.
needed sufficient time to review and rigorously evaluate the implications of the changes to Upstart's model
-
Report Independent author Context or contrary evidence
Relman Colfax PLLC, Final Report of the Independent Monitor (March 2024), executive summary, pp. 3–5, and §§ A–B. Released on March 27, 2024.
Independent scrutiny of approval disparities and the alternative-model disagreement. Executive summary, pp. 3–5; pp. 8–10 and 14–16.
Original independent monitor’s report.
Joint announcement, replaced by the linked original. Establishes the public release date and provides access to the original report. Announcement dated 27 March 2024 and link to the final report.
Joint announcement, replaced by the linked original.
Collections: Scrutiny and findings.