More loan approvals at lower rates in a simulation

Upstart estimated 27% more approvals and 16% lower annual percentage rates in a simulation. A 2024 independent review found approval disparities for Black applicants.

AI system

System

Upstart Network underwriting and pricing model

Model

Not assessed

Release

Not assessed

Application developer

Upstart Network, Inc.

Role

Not assessed

Configuration

Not assessed

Inputs and outputs

Not assessed

Autonomy

Not assessed

Workflow

Alternative data combined with machine-learning underwriting, compared against a hypothetical traditional model on Upstart's own applicant pool. A regulatory compliance plan requiring fair-lending testing and reporting.

Human oversight

Not assessed

Relation to AI

The CFPB states that the reported gains reflect the net effect of both the alternative data and the machine-learning methodology. So the model's contribution cannot be separated from its data. Upstart developed and deployed the model and supplied the comparison. The independent monitor later found approval disparities for Black applicants and disagreed with Upstart about a less discriminatory alternative.

AI contribution

The CFPB states that the reported gains reflect the net effect of both the alternative data and the machine-learning methodology. So the model's contribution cannot be separated from its data. Upstart developed and deployed the model and supplied the comparison. The independent monitor later found approval disparities for Black applicants and disagreed with Upstart about a less discriminatory alternative.

Benefits

Outcome identifiers

Not assessed

Benefit

approving 27% more applicants at 16% lower APRs than a traditional model

Category

Increased Inclusion

Status

Not assessed

Beneficiary groups

People. Society.

Beneficiaries

Not assessed

Reach

Not assessed

Distribution and access

Not assessed

Duration

Not assessed

Expected?

Yes

Costs and harms

Not assessed

Measurement

Studies

Not assessed

Study design

Not assessed

Measurement

Not assessed

Setting and sample

Not assessed

Measures

approving 27% more applicants at 16% lower APRs than a traditional model

Comparison

a hypothetical model using traditional application and credit file variables without machine learning

Results

Reference: approval rate and average APRs of the traditional model (not quantified). Result: approves 27% more applicants than the traditional model, and yields 16% lower average APRs for approved loans.

Additional value from AI

Not assessed

Limitations

Not assessed

Denominators

Not assessed

Materials for replication

Not assessed

Money

Kind of value

Not assessed

Amount

Not assessed

Currency and prices

Not assessed

Period and unit

Not assessed

Realization

Not assessed

Recipients and payers

Not assessed

Gross or net

Not assessed

Included costs

Not assessed

Comparison

Not assessed

Method

Not assessed

Return and payback

Not assessed

People and places

Participants

Developer: Upstart Network, Inc. Operator: Upstart Network, Inc.

Jurisdictions

Developer: United States. Operator: United States.

Ownership and control

Not assessed

Dependencies

Not assessed

Cross-border connections

Not assessed

Geopolitical implications

Not assessed

Follow-up

Conditions for replication

An applicant pool and comparison model similar to the 2019 test. Fair-lending testing that measures approval as well as pricing disparities. Independent monitoring, which in 2024 found approval disparities the 2019 test did not report.

Replication attempts

2 follow-up entries. Outcome unresolved: 2.

Later findings

27 March 2024. The independent monitor found approval disparities for Black applicants and proposed a less discriminatory alternative. Upstart and the monitor did not agree on adopting it. The earlier termination of the no-action letter was an administrative action, not litigation.

Availability

Not assessed

Institutional decision

Not assessed

Grounds

Not assessed

Action and result

Not assessed

Success criterion

Not assessed

Evidence

Source numbers

AIBD-0175-source-0001–0003

Citations

Numbered references below.

Language

Not assessed

Source relationships

Upstart supplied the approval and APR estimates. CFPB published them without replicating them. The later independent monitor examined fairness and identified approval disparities for Black applicants. [1] [2] [3]

Original evidence

Upstart supplied the approval and APR estimates. CFPB published them without replicating them. The later independent monitor examined fairness and identified approval disparities for Black applicants. [1] [2] [3]

Access and versions

Not assessed

Supported findings

Not assessed

Evidence strength

Not assessed

Missing evidence

Not assessed

Grades

Assessed benefits

People. Society.

Depth

Not assessed

Reasons

People: Approval and pricing effects are reported as aggregate rates over Upstart's applicant pool, with no individually attributable outcome. Society: Sources describe aggregate access effects and later disparities; no societal outcome is measured.

Observed or intended

Not assessed

Rubric

Not assessed

Assessor and date

Not assessed

Alternative assessments

Not assessed

Fill

Listed, not verified

Entry details

Kind

Not assessed

Field

Consumer credit. Unsecured personal loans and credit access.

Purpose

Underwrite and price unsecured consumer loans using alternative data and machine learning.

Dates

Date basis unassessed: 2019 (precision unassessed). Updated: 25 October 2026.

Stage

Not assessed

Version

SHA-256: 058110bb515d…

References

Other identifiers

Not assessed

Category mappings

Not assessed

Brief

Not assessed

Revisions

8 revisions. Latest: 25 October 2026.

Sources

  1. Other Independent author

    Patrice Alexander Ficklin and Paul Watkins, Consumer Financial Protection Bureau blog, 6 August 2019

    Attributes the 27% approval and 16% APR figures to Upstart’s analysis. Bureau initiatives; explanation of Upstart’s comparison and the non-replication statement.

    CFPB-authored intermediary account of company-supplied results.

  2. Press release Independent author Context or contrary evidence

    Consumer Financial Protection Bureau, newsroom, 8 June 2022

    The 2022 administrative termination. Announcement of termination and Upstart’s requested model changes.

    Independent agency announcement, not a benefit finding.

  3. Report Independent author Context or contrary evidence

    Relman Colfax PLLC, Final Report of the Independent Monitor (March 2024), executive summary, pp. 3–5, and §§ A–B. Released on March 27, 2024.

    Independent scrutiny of approval disparities and the alternative-model disagreement. Executive summary, pp. 3–5; pp. 8–10 and 14–16.

    Original independent monitor’s report.

    Joint announcement, replaced by the linked original. Establishes the public release date and provides access to the original report. Announcement dated 27 March 2024 and link to the final report.

    Joint announcement, replaced by the linked original.