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Its Research and Insights Solution Center drew on desk research of more than 100 sources and more than 20 interviews, including USPS leaders and subject matter experts. The paper reports that 1,250 accounts generating counterfeit labels had been closed since January 2026 as the result of AI-driven detection. It adds that USPS uses multiple AI tools and platforms for counterfeit labels and is expanding their use, while the image-based validation application was still being tested. The Inspector General does not say that it re-performed the count, names no vendor and gives no comparison with detection before the AI tools. 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