{"id":"AIBD-1057","title":"Which? finds that Google Translate translated Polish and Italian menus most accurately of four free apps in a test by fluent speakers","summary":"Which?'s fluent Polish and Italian speakers both said that Google Translate translated their menus most accurately of four free apps. It was the only app that could translate Devanagari script.","date_observed":"2025-07-17","date_basis":"source publication","date_precision":"day","benefit_status":"reported","source_collection":null,"source_entry":null,"account":"Which?, the UK consumer organization, published a test of four free translation apps on 17 July 2025. The article first appeared in the January edition of its Which? Travel magazine. Fluent speakers of Hindi, Italian and Polish tried Google Translate, Apple Translate, Microsoft Translator and DeepL. They held a spoken conversation about finding a bus stop and buying a ticket. They also checked the apps' English translations of restaurant menus in their languages. Which? reports that its Polish and Italian speakers both said that Google Translate translated their menus most accurately. It was the only one of the four apps that offered Devanagari, the script used for Hindi, and it did a broadly good job on a Delhi menu. The app still made errors, such as \"blurred boomers\" for fried beetroot on the Polish menu. Its automatic language detection in conversation mode was unreliable. The article does not say how many people took part or count the errors. It does not describe the models behind the apps.","category":"aggregate result","unexpected":false,"purpose":"Google built Google Translate to translate text, speech and images between languages, including text seen through a phone's camera.","system":"Google Translate app (camera translation of menus and conversation mode)","model_version":null,"developer":"Google","deployer":"Google (free app on Android and iOS)","location":"United Kingdom (Which? test)","domain":"Consumer technology","segment":null,"benefit_type":"Improved Task Accuracy","work_activities":["4.A.4.a.1"],"taxonomy_note":null,"registry_ids":{},"ratings":[{"group":"personal","depth":1,"reason":"Travelers who use the app got the most accurate Polish and Italian menu translations of the four apps tested, a convenience when ordering abroad."}],"ai_role":{"status":"unassessed","statement":"Which? tested the app itself, so the results describe Google Translate's own output. It compared four apps and did not compare them with a human translator. The article does not call the apps AI or describe their models. Google wrote in 2019 that neural machine translation was built into the app's instant camera translation."},"evidence":[{"kind":"assessment report","citation":"Which? Travel (Rory Boland). The best translation apps in 2025 that'll cost you nothing. 17 July 2025, first published in the January edition of Which? Travel magazine. Which? recruited fluent speakers to test four free apps. Section 'Google Translate review'.","title":"The best translation apps in 2025 that'll cost you nothing","url":"https://www.which.co.uk/news/article/best-translation-app-av6zl4D3dwan","date":"2025-07-17","written_by":"independent","quote":"Our Polish and Italian speakers both said the app translated their menus most accurately (and it was the only app that could translate Devanagari script)."},{"kind":"assessment report","citation":"Which? Travel (Rory Boland). The best translation apps in 2025 that'll cost you nothing. 17 July 2025. Section 'How we tested for the best translation apps'. It adds the result for a Hindi menu.","title":"The best translation apps in 2025 that'll cost you nothing","url":"https://www.which.co.uk/news/article/best-translation-app-av6zl4D3dwan","date":"2025-07-17","written_by":"independent","quote":"Of the four apps we tried out, only Google Translate currently offers Devanagari (the written script used by speakers of Hindi), but did a broadly good job on the menu from a hole-in-the-wall restaurant in Delhi."},{"kind":"press release","citation":"Google, The Keyword blog. Google Translate's instant camera translation gets an upgrade. 10 July 2019. It states the technology behind the app's camera translation.","title":"Google Translate's instant camera translation gets an upgrade","url":"https://blog.google/products/translate/google-translates-instant-camera-translation-gets-upgrade/","date":"2019-07-10","written_by":"makers","quote":"For the first time, Neural Machine Translation (NMT) technology is built into instant camera translations. This produces more accurate and natural translations, reducing errors by 55-85 percent in certain language pairs.","supports_benefit":false}],"replication":{"produced_by":["Fluent speakers of Hindi, Italian and Polish tested four free apps.","The speakers photographed restaurant menus with each app and checked the English translations.","They also held a spoken conversation about a bus stop and tickets through each app."],"must_hold":["The app must support the language, and Which? counts 243 languages in Google Translate.","The user must focus the camera so that the translation appears, a step that Which? found fiddly at times."],"echoes":[]},"paired_incident":null,"headline":"*Google Translate* translates menus best in Which?'s fluent-speaker test","metric":null,"comparator":{"against":"Three other free translation apps (Apple Translate, Microsoft Translator and DeepL) on the same menus","before":"Translations of the same menus by the other apps that offered the language","after":"Google Translate's translations, which both speakers judged the most accurate","basis":"measured","quote":"Our Polish and Italian speakers both said the app translated their menus most accurately (and it was the only app that could translate Devanagari script).","url":"https://www.which.co.uk/news/article/best-translation-app-av6zl4D3dwan"},"later":null,"value":null,"developer_country":"United States","deployer_country":"United States","unrated_because":null,"brief_notes":null,"brief":null,"revisions":[{"date":"2026-11-01","change":"Added the record from the finding of Which?.","source":"https://www.which.co.uk/news/article/best-translation-app-av6zl4D3dwan","editor":"AIBD"}],"confidence":"found","shade":"high","claim_status":"Found by an assessment body","claim_basis":"Sources: one independent assessment report and the makers' press release. For the benefit itself, the cited sources include no independent study or report.","case_jurisdictions":["United Kingdom"],"profile":{"case_id":"AIBD-1057","catalog_version":"1.0.0","source_fingerprint":"f142b434b4f9b7c17af2c982e56281f0122b4c5bab89e5f03800bdb9e662e424","collection_refs":[{"collection_id":"aibd","version":"2026-10-31"},{"collection_id":"querist","version":"2026-10-25"},{"collection_id":"viator","version":"2026-10-25"}],"source_ids":["AIBD-1057-source-0001","AIBD-1057-source-0002","AIBD-1057-source-0003"],"families":{"strategic assessments":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"Editorial assignment.","review_state":"not_assessed","coverage":"partial","record_ids":[]},"evaluations":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"Editorial assignment.","review_state":"not_assessed","coverage":"partial","record_ids":[]},"monetary observations":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"Editorial assignment.","review_state":"not_assessed","coverage":"partial","record_ids":[]},"institutional decisions":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"Editorial assignment.","review_state":"not_assessed","coverage":"partial","record_ids":[]}},"fields":{"actors[]":{"state":"value_present","value":{"kind":"record_fields","fields":{"developer":"Google","deployer":"Google (free app on Android and iOS)"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["developer","deployer"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"actors[].ownership_control":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"ai_contribution":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"ai_relationship":{"state":"value_present","value":{"kind":"record_fields","fields":{"category":"aggregate result","ai_role":{"status":"unassessed","statement":"Which? tested the app itself, so the results describe Google Translate's own output. It compared four apps and did not compare them with a human translator. The article does not call the apps AI or describe their models. Google wrote in 2019 that neural machine translation was built into the app's instant camera translation."}}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["ai_role","category"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"assessments[].alternatives":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"assessments[].assessor_date":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"assessments[].depth":{"state":"value_present","value":{"kind":"record_fields","fields":{"ratings":[{"group":"personal","depth":1,"reason":"Travelers who use the app got the most accurate Polish and Italian menu translations of the four apps tested, a convenience when ordering abroad."}]}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["ratings"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"assessments[].display_confidence":{"state":"value_present","value":{"kind":"structured","data":{"confidence":"high","evidence_word":"found","claim_status":"Found by an assessment body","basis":"Sources: one independent assessment report and the makers' press release. For the benefit itself, the cited sources include no independent study or report.","interpretation":"Existing display rule preserved; the richer outcome-specific confidence question still needs review."}},"provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"assessments[].rationale":{"state":"value_present","value":{"kind":"record_fields","fields":{"ratings":[{"group":"personal","depth":1,"reason":"Travelers who use the app got the most accurate Polish and Italian menu translations of the four apps tested, a convenience when ordering abroad."}]}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["ratings"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"assessments[].rubric_version":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"assessments[].status_basis":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"assessments[].target":{"state":"value_present","value":{"kind":"record_fields","fields":{"ratings":[{"group":"personal","depth":1,"reason":"Travelers who use the app got the most accurate Polish and Italian menu translations of the four apps tested, a convenience when ordering abroad."}]}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["ratings"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"availability":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"brief":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"case_kind":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"case_links[]":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"claims[].evidence_links":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"claims[].evidence_strength":{"state":"value_present","value":{"kind":"structured","data":{"answer":"Found by an assessment body. Sources: one independent assessment report and the makers' press release. For the benefit itself, the cited sources include no independent study or report.","evidence_word":"found","claim_status":"Found by an assessment body"}},"provenance":{"kind":"source_review","basis":"Editorial assignment.","record_fields":["evidence"],"source_refs":["AIBD-1057-source-0001","AIBD-1057-source-0002","AIBD-1057-source-0003"],"reviewed_on":"2026-10-29"},"review_state":"reviewed","coverage":"complete","display":{"answer":"Found by an assessment body. Sources: one independent assessment report and the makers' press release. For the benefit itself, the cited sources include no independent study or report.","inferred":false}},"claims[].missingness":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"claims[].proposition":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"cross_border_flows[]":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"decisions[].action_outcome":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"institutional decisions"},"decisions[].grounds":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"institutional decisions"},"decisions[].institution_task":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"institutional decisions"},"decisions[].success_criterion":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"institutional decisions"},"deployment_stage":{"state":"value_present","value":{"kind":"structured","data":{"classification":"routine use","answer":"The system was in routine use. Which? tested the free Google Translate app that anyone can download on Android and iOS.","scope":"The period and activity described in the case."}},"provenance":{"kind":"source_review","basis":"Editorial assignment.","record_fields":["account","evidence"],"source_refs":["AIBD-1057-source-0001"],"reviewed_on":"2026-10-29"},"review_state":"reviewed","coverage":"complete","display":{"answer":"The system was in routine use. Which? Tested the free Google Translate app that anyone can download on Android and iOS.","inferred":false}},"economics[].amount":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].costs[]":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].counterfactual":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].currency_price_basis":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].gross_net":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].measure_type":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].period_unit":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].realization":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].recipient_payer":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].return_payback":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].valuation_method":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"evaluations[].ai_uplift":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].comparator":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].design":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].effect":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].exposure":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].id":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].measurement_method":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].metric":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].reproduction_materials":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].setting_sample":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].uncertainty_limitations":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"external_references[]":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"follow_up[]":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"human_oversight":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"id":{"state":"value_present","value":{"kind":"record_fields","fields":{"id":"AIBD-1057"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["id"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"infrastructure_dependencies[]":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"outcomes[].beneficiaries":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"outcomes[].beneficiary_count":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"outcomes[].benefit_type":{"state":"value_present","value":{"kind":"record_fields","fields":{"benefit_type":"Improved Task Accuracy"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["benefit_type"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"outcomes[].claim":{"state":"value_present","value":{"kind":"record_fields","fields":{"account":"Which?, the UK consumer organization, published a test of four free translation apps on 17 July 2025. The article first appeared in the January edition of its Which? Travel magazine. Fluent speakers of Hindi, Italian and Polish tried Google Translate, Apple Translate, Microsoft Translator and DeepL. They held a spoken conversation about finding a bus stop and buying a ticket. They also checked the apps' English translations of restaurant menus in their languages. Which? reports that its Polish and Italian speakers both said that Google Translate translated their menus most accurately. It was the only one of the four apps that offered Devanagari, the script used for Hindi, and it did a broadly good job on a Delhi menu. The app still made errors, such as \"blurred boomers\" for fried beetroot on the Polish menu. Its automatic language detection in conversation mode was unreliable. The article does not say how many people took part or count the errors. It does not describe the models behind the apps.","benefit_type":"Improved Task Accuracy"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["account","benefit_type"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"outcomes[].distribution":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"outcomes[].duration":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"outcomes[].id":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"outcomes[].stakeholder_group":{"state":"value_present","value":{"kind":"record_fields","fields":{"ratings":[{"group":"personal","depth":1,"reason":"Travelers who use the app got the most accurate Polish and Italian menu translations of the four apps tested, a convenience when ordering abroad."}]}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["ratings"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"outcomes[].status":{"state":"value_present","value":{"kind":"record_fields","fields":{"benefit_status":"reported"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["benefit_status"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"outcomes[].tradeoffs":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"outcomes[].unexpected":{"state":"value_present","value":{"kind":"record_fields","fields":{"unexpected":false,"purpose":"Google built Google Translate to translate text, speech and images between languages, including text seen through a phone's camera."}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["unexpected","purpose"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"places[]":{"state":"value_present","value":{"kind":"record_fields","fields":{"location":"United Kingdom (Which? test)","developer_country":"United States","deployer_country":"United States"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["location","developer_country","deployer_country"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"purpose":{"state":"value_present","value":{"kind":"record_fields","fields":{"purpose":"Google built Google Translate to translate text, speech and images between languages, including text seen through a phone's camera."}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["purpose"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"record_dates":{"state":"value_present","value":{"kind":"record_fields","fields":{"date_observed":"2025-07-17","date_basis":"source publication","date_precision":"day","revisions":[{"date":"2026-11-01","change":"Added the record from the finding of Which?.","source":"https://www.which.co.uk/news/article/best-translation-app-av6zl4D3dwan","editor":"AIBD"}]}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["date_observed","date_basis","date_precision","revisions"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"replication.attempts[]":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"replication.conditions":{"state":"value_present","value":{"kind":"record_fields","fields":{"replication":{"produced_by":["Fluent speakers of Hindi, Italian and Polish tested four free apps.","The speakers photographed restaurant menus with each app and checked the English translations.","They also held a spoken conversation about a bus stop and tickets through each app."],"must_hold":["The app must support the language, and Which? counts 243 languages in Google Translate.","The user must focus the camera so that the translation appears, a step that Which? found fiddly at times."],"echoes":[]}}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["replication"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"revision_history[]":{"state":"value_present","value":{"kind":"record_fields","fields":{"revisions":[{"date":"2026-11-01","change":"Added the record from the finding of Which?.","source":"https://www.which.co.uk/news/article/best-translation-app-av6zl4D3dwan","editor":"AIBD"}]}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["revisions"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"sector":{"state":"value_present","value":{"kind":"record_fields","fields":{"domain":"Consumer technology"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["domain"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"sources[].access_version":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"sources[].citation_locator":{"state":"value_present","value":{"kind":"record_fields","fields":{"evidence":[{"kind":"assessment report","citation":"Which? Travel (Rory Boland). The best translation apps in 2025 that'll cost you nothing. 17 July 2025, first published in the January edition of Which? Travel magazine. Which? recruited fluent speakers to test four free apps. Section 'Google Translate review'.","title":"The best translation apps in 2025 that'll cost you nothing","url":"https://www.which.co.uk/news/article/best-translation-app-av6zl4D3dwan","date":"2025-07-17","written_by":"independent","quote":"Our Polish and Italian speakers both said the app translated their menus most accurately (and it was the only app that could translate Devanagari script)."},{"kind":"assessment report","citation":"Which? Travel (Rory Boland). The best translation apps in 2025 that'll cost you nothing. 17 July 2025. Section 'How we tested for the best translation apps'. It adds the result for a Hindi menu.","title":"The best translation apps in 2025 that'll cost you nothing","url":"https://www.which.co.uk/news/article/best-translation-app-av6zl4D3dwan","date":"2025-07-17","written_by":"independent","quote":"Of the four apps we tried out, only Google Translate currently offers Devanagari (the written script used by speakers of Hindi), but did a broadly good job on the menu from a hole-in-the-wall restaurant in Delhi."},{"kind":"press release","citation":"Google, The Keyword blog. Google Translate's instant camera translation gets an upgrade. 10 July 2019. It states the technology behind the app's camera translation.","title":"Google Translate's instant camera translation gets an upgrade","url":"https://blog.google/products/translate/google-translates-instant-camera-translation-gets-upgrade/","date":"2019-07-10","written_by":"makers","quote":"For the first time, Neural Machine Translation (NMT) technology is built into instant camera translations. This produces more accurate and natural translations, reducing errors by 55-85 percent in certain language pairs.","supports_benefit":false}]}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["evidence"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"sources[].id":{"state":"value_present","value":{"kind":"identifiers","identifiers":["AIBD-1057-source-0001","AIBD-1057-source-0002","AIBD-1057-source-0003"],"role":"Existing evidence items, in their original order"},"provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"review_state":"record_mapped","coverage":"complete"},"sources[].language":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"sources[].relationship":{"state":"value_present","value":{"kind":"record_fields","fields":{"evidence":[{"kind":"assessment report","citation":"Which? Travel (Rory Boland). The best translation apps in 2025 that'll cost you nothing. 17 July 2025, first published in the January edition of Which? Travel magazine. Which? recruited fluent speakers to test four free apps. Section 'Google Translate review'.","title":"The best translation apps in 2025 that'll cost you nothing","url":"https://www.which.co.uk/news/article/best-translation-app-av6zl4D3dwan","date":"2025-07-17","written_by":"independent","quote":"Our Polish and Italian speakers both said the app translated their menus most accurately (and it was the only app that could translate Devanagari script)."},{"kind":"assessment report","citation":"Which? Travel (Rory Boland). The best translation apps in 2025 that'll cost you nothing. 17 July 2025. Section 'How we tested for the best translation apps'. It adds the result for a Hindi menu.","title":"The best translation apps in 2025 that'll cost you nothing","url":"https://www.which.co.uk/news/article/best-translation-app-av6zl4D3dwan","date":"2025-07-17","written_by":"independent","quote":"Of the four apps we tried out, only Google Translate currently offers Devanagari (the written script used by speakers of Hindi), but did a broadly good job on the menu from a hole-in-the-wall restaurant in Delhi."},{"kind":"press release","citation":"Google, The Keyword blog. Google Translate's instant camera translation gets an upgrade. 10 July 2019. It states the technology behind the app's camera translation.","title":"Google Translate's instant camera translation gets an upgrade","url":"https://blog.google/products/translate/google-translates-instant-camera-translation-gets-upgrade/","date":"2019-07-10","written_by":"makers","quote":"For the first time, Neural Machine Translation (NMT) technology is built into instant camera translations. This produces more accurate and natural translations, reducing errors by 55-85 percent in certain language pairs.","supports_benefit":false}]}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["evidence"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"sources[].upstream_sources":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"strategic_assessments[]":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"strategic assessments"},"summary":{"state":"value_present","value":{"kind":"record_fields","fields":{"summary":"Which?'s fluent Polish and Italian speakers both said that Google Translate translated their menus most accurately of four free apps. It was the only app that could translate Devanagari script.","account":"Which?, the UK consumer organization, published a test of four free translation apps on 17 July 2025. The article first appeared in the January edition of its Which? Travel magazine. Fluent speakers of Hindi, Italian and Polish tried Google Translate, Apple Translate, Microsoft Translator and DeepL. They held a spoken conversation about finding a bus stop and buying a ticket. They also checked the apps' English translations of restaurant menus in their languages. Which? reports that its Polish and Italian speakers both said that Google Translate translated their menus most accurately. It was the only one of the four apps that offered Devanagari, the script used for Hindi, and it did a broadly good job on a Delhi menu. The app still made errors, such as \"blurred boomers\" for fried beetroot on the Polish menu. Its automatic language detection in conversation mode was unreliable. The article does not say how many people took part or count the errors. It does not describe the models behind the apps."}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["summary","account"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"systems[].autonomy_permissions":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"systems[].component_role":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"systems[].deployment_configuration":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"systems[].inputs_outputs":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"systems[].model_name":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"systems[].model_version":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"systems[].product_name":{"state":"value_present","value":{"kind":"record_fields","fields":{"system":"Google Translate app (camera translation of menus and conversation mode)"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["system"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"systems[].provider":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"taxonomy_crosswalks[]":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"title":{"state":"value_present","value":{"kind":"record_fields","fields":{"title":"Which? finds that Google Translate translated Polish and Italian menus most accurately of four free apps in a test by fluent speakers","headline":"*Google Translate* translates menus best in Which?'s fluent-speaker test"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["title","headline"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"version":{"state":"value_present","value":{"kind":"identifiers","identifiers":["2a570a3e479c9614040a35a62c834d4ff5106fdba6963c43681dbd85775eb66d"],"role":"SHA-256 of the complete public record and its assessments"},"provenance":{"kind":"curatorial","basis":"SHA-256 of the public record, its assessments, and its displayed answers and notes, excluding its own identifier and the derived coverage summary.","record_fields":[],"source_refs":[]},"review_state":"record_mapped","coverage":"complete"},"workflow":{"state":"value_present","value":{"kind":"record_fields","fields":{"account":"Which?, the UK consumer organization, published a test of four free translation apps on 17 July 2025. The article first appeared in the January edition of its Which? Travel magazine. Fluent speakers of Hindi, Italian and Polish tried Google Translate, Apple Translate, Microsoft Translator and DeepL. They held a spoken conversation about finding a bus stop and buying a ticket. They also checked the apps' English translations of restaurant menus in their languages. Which? reports that its Polish and Italian speakers both said that Google Translate translated their menus most accurately. It was the only one of the four apps that offered Devanagari, the script used for Hindi, and it did a broadly good job on a Delhi menu. The app still made errors, such as \"blurred boomers\" for fried beetroot on the Polish menu. Its automatic language detection in conversation mode was unreliable. The article does not say how many people took part or count the errors. It does not describe the models behind the apps.","replication":{"produced_by":["Fluent speakers of Hindi, Italian and Polish tested four free apps.","The speakers photographed restaurant menus with each app and checked the English translations.","They also held a spoken conversation about a bus stop and tickets through each app."],"must_hold":["The app must support the language, and Which? counts 243 languages in Google Translate.","The user must focus the camera so that the translation appears, a step that Which? found fiddly at times."],"echoes":[]}}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["account","replication"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"}},"summary":{"total":91,"addressed":91,"known":28,"reviewed":2,"reviewed_complete":2,"reviewed_partial":0,"record_mapped":26,"review_not_assessed":63,"not_assessed":0,"complete":false,"by_state":{"value_present":28,"not_reported":0,"unresolved":63,"not_assessed":0,"not_applicable":0,"withheld":0,"source_unavailable":0}}},"presentation_version":"aae5c954ea784e01dc7cfd0dd3fdf6225bcd5eb14ef22ee0f943a68255e01966"}