{"id":"AIBD-0914","title":"The Care Quality Commission relays staff accounts that AI recording of Care Act assessments cut documentation time at the Isle of Wight Council","summary":"Leaders and staff told the Care Quality Commission that AI recording of Care Act assessments reduced documentation time at the Isle of Wight Council. CQC gives no figures.","date_observed":"2026-06-03","date_basis":"source publication","date_precision":"day","benefit_status":"reported","source_collection":null,"source_entry":null,"account":"The Care Quality Commission published its assessment of the Isle of Wight Council's adult social care on 3 June 2026. Staff told the assessors that the council had piloted recording Care Act assessments with AI and then put it in place across the directorate. Leaders and staff told CQC that the AI helped reduce the time that staff spent on documentation. They said that staff could spend the time saved with people. Staff also described consent forms and the destruction of recorded conversations to keep records secure. CQC relays these statements without figures. It does not name the product or say how the AI works.","category":"program","unexpected":false,"purpose":"An unnamed developer built the AI tool that the Isle of Wight Council uses to record Care Act assessments.","system":"AI for recording Care Act assessments","model_version":null,"developer":"Not named in the assessment","deployer":"Isle of Wight Council, adult social care","location":"Isle of Wight, England, United Kingdom","domain":"Adult social-care administration","segment":null,"benefit_type":"Reduced Task Time","work_activities":["4.A.3.b.6"],"taxonomy_note":null,"registry_ids":{},"ratings":[{"group":"organizational","depth":1,"reason":"Leaders and staff told CQC that the AI reduced the time that staff spent on documentation, and CQC gives no figures."},{"group":"personal","depth":null,"reason":"Staff said that they could spend the time saved with people, which CQC does not measure."}],"ai_role":{"status":"unassessed","statement":"CQC relays what leaders and staff told it, with no figures or comparison with assessments recorded by hand. The assessment says that the AI records Care Act assessments and that recorded conversations are destroyed, but it does not say how the AI works or whether it learns from data."},"evidence":[{"kind":"descriptive report","citation":"Care Quality Commission. Isle of Wight Council local authority assessment (June 2026): Learning, improvement and innovation. Published 3 June 2026.","title":"Isle of Wight Council local authority assessment (June 2026): Learning, improvement and innovation","url":"https://www.cqc.org.uk/care-services/local-authority-assessment-reports/isle-of-wight/isleofwight-0626/theme4/learning","date":"2026-06-03","written_by":"independent","quote":"Leaders and staff told us AI was used to support a reduction the amount of time staff spent completing documentation and enabled them to spend that time with people."},{"kind":"descriptive report","citation":"Care Quality Commission. Isle of Wight Council local authority assessment (June 2026): Governance, management and sustainability. Published 3 June 2026.","title":"Isle of Wight Council local authority assessment (June 2026): Governance, management and sustainability","url":"https://www.cqc.org.uk/care-services/local-authority-assessment-reports/isle-of-wight/isleofwight-0626/theme4/governance","date":"2026-06-03","written_by":"independent","quote":"Staff used Artificial Intelligence (AI) tools in their everyday work, and they told us about consent forms and destruction of recorded conversations to ensure records were secure and people were clear on how their information was used.","supports_benefit":false}],"replication":{"produced_by":["The council piloted AI recording of Care Act assessments before using it across the directorate.","Staff used consent forms and destroyed recorded conversations."],"must_hold":["People consent to the recording of their assessments.","Recorded conversations are destroyed so that records stay secure."],"echoes":[]},"paired_incident":null,"headline":"AI recording of assessments frees Isle of Wight staff time","metric":null,"comparator":null,"later":null,"value":null,"developer_country":null,"deployer_country":"United Kingdom","unrated_because":null,"brief_notes":null,"brief":null,"revisions":[{"date":"2026-10-31","change":"Added the record from the report of the Care Quality Commission.","source":"https://www.cqc.org.uk/care-services/local-authority-assessment-reports/isle-of-wight/isleofwight-0626/theme4/learning","editor":"AIBD"}],"confidence":"reported","shade":"medium","claim_status":"Independently reported","claim_basis":"Sources: two independent descriptive reports. For the benefit itself, the cited sources include no independent study of the benefit and no finding by an external body.","case_jurisdictions":["United Kingdom"],"profile":{"case_id":"AIBD-0914","catalog_version":"1.0.0","source_fingerprint":"fef013297cfb973d130f2431c9fee65a4e4457b3841ebeb8dea02e22f053168b","collection_refs":[{"collection_id":"aibd","version":"2026-10-31"}],"source_ids":["AIBD-0914-source-0001","AIBD-0914-source-0002"],"families":{"strategic assessments":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"Editorial assignment.","review_state":"not_assessed","coverage":"partial","record_ids":[]},"evaluations":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"Editorial assignment.","review_state":"not_assessed","coverage":"partial","record_ids":[]},"monetary observations":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"Editorial assignment.","review_state":"not_assessed","coverage":"partial","record_ids":[]},"institutional decisions":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"Editorial assignment.","review_state":"not_assessed","coverage":"partial","record_ids":[]}},"fields":{"actors[]":{"state":"value_present","value":{"kind":"record_fields","fields":{"developer":"Not named in the assessment","deployer":"Isle of Wight Council, adult social care"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["developer","deployer"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"actors[].ownership_control":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"ai_contribution":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"ai_relationship":{"state":"value_present","value":{"kind":"record_fields","fields":{"category":"program","ai_role":{"status":"unassessed","statement":"CQC relays what leaders and staff told it, with no figures or comparison with assessments recorded by hand. The assessment says that the AI records Care Act assessments and that recorded conversations are destroyed, but it does not say how the AI works or whether it learns from data."}}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["ai_role","category"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"assessments[].alternatives":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"assessments[].assessor_date":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"assessments[].depth":{"state":"value_present","value":{"kind":"record_fields","fields":{"ratings":[{"group":"organizational","depth":1,"reason":"Leaders and staff told CQC that the AI reduced the time that staff spent on documentation, and CQC gives no figures."},{"group":"personal","reason":"Staff said that they could spend the time saved with people, which CQC does not measure."}]}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["ratings"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"assessments[].display_confidence":{"state":"value_present","value":{"kind":"structured","data":{"confidence":"medium","evidence_word":"reported","claim_status":"Independently reported","basis":"Sources: two independent descriptive reports. For the benefit itself, the cited sources include no independent study of the benefit and no finding by an external body.","interpretation":"Existing display rule preserved; the richer outcome-specific confidence question still needs review."}},"provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"assessments[].rationale":{"state":"value_present","value":{"kind":"record_fields","fields":{"ratings":[{"group":"organizational","depth":1,"reason":"Leaders and staff told CQC that the AI reduced the time that staff spent on documentation, and CQC gives no figures."},{"group":"personal","reason":"Staff said that they could spend the time saved with people, which CQC does not measure."}]}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["ratings"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"assessments[].rubric_version":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"assessments[].status_basis":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"assessments[].target":{"state":"value_present","value":{"kind":"record_fields","fields":{"ratings":[{"group":"organizational","depth":1,"reason":"Leaders and staff told CQC that the AI reduced the time that staff spent on documentation, and CQC gives no figures."},{"group":"personal","reason":"Staff said that they could spend the time saved with people, which CQC does not measure."}]}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["ratings"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"availability":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"brief":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"case_kind":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"case_links[]":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"claims[].evidence_links":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"claims[].evidence_strength":{"state":"value_present","value":{"kind":"structured","data":{"answer":"Independently reported. Sources: two independent descriptive reports. For the benefit itself, the cited sources include no independent study of the benefit and no finding by an external body.","evidence_word":"reported","claim_status":"Independently reported"}},"provenance":{"kind":"source_review","basis":"Editorial assignment.","record_fields":["evidence"],"source_refs":["AIBD-0914-source-0001","AIBD-0914-source-0002"],"reviewed_on":"2026-10-29"},"review_state":"reviewed","coverage":"complete","display":{"answer":"Independently reported. Sources: two independent descriptive reports. For the benefit itself, the cited sources include no independent study of the benefit and no finding by an external body.","inferred":false}},"claims[].missingness":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"claims[].proposition":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"cross_border_flows[]":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"decisions[].action_outcome":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"institutional decisions"},"decisions[].grounds":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"institutional decisions"},"decisions[].institution_task":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"institutional decisions"},"decisions[].success_criterion":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"institutional decisions"},"deployment_stage":{"state":"value_present","value":{"kind":"structured","data":{"classification":"routine use","answer":"The system was in routine use. The council had piloted the AI recording and put it in place across the directorate.","scope":"The period and activity described in the case."}},"provenance":{"kind":"source_review","basis":"Editorial assignment.","record_fields":["account","evidence"],"source_refs":["AIBD-0914-source-0001"],"reviewed_on":"2026-10-29"},"review_state":"reviewed","coverage":"complete","display":{"answer":"The system was in routine use. The council had piloted the AI recording and put it in place across the directorate.","inferred":false}},"economics[].amount":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].costs[]":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].counterfactual":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].currency_price_basis":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].gross_net":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].measure_type":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].period_unit":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].realization":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].recipient_payer":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].return_payback":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"economics[].valuation_method":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"monetary observations"},"evaluations[].ai_uplift":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].comparator":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].design":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].effect":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].exposure":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].id":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].measurement_method":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].metric":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].reproduction_materials":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].setting_sample":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"evaluations[].uncertainty_limitations":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"evaluations"},"external_references[]":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"follow_up[]":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"human_oversight":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"id":{"state":"value_present","value":{"kind":"record_fields","fields":{"id":"AIBD-0914"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["id"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"infrastructure_dependencies[]":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"outcomes[].beneficiaries":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"outcomes[].beneficiary_count":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"outcomes[].benefit_type":{"state":"value_present","value":{"kind":"record_fields","fields":{"benefit_type":"Reduced Task Time"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["benefit_type"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"outcomes[].claim":{"state":"value_present","value":{"kind":"record_fields","fields":{"account":"The Care Quality Commission published its assessment of the Isle of Wight Council's adult social care on 3 June 2026. Staff told the assessors that the council had piloted recording Care Act assessments with AI and then put it in place across the directorate. Leaders and staff told CQC that the AI helped reduce the time that staff spent on documentation. They said that staff could spend the time saved with people. Staff also described consent forms and the destruction of recorded conversations to keep records secure. CQC relays these statements without figures. It does not name the product or say how the AI works.","benefit_type":"Reduced Task Time"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["account","benefit_type"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"outcomes[].distribution":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"outcomes[].duration":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"outcomes[].id":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"outcomes[].stakeholder_group":{"state":"value_present","value":{"kind":"record_fields","fields":{"ratings":[{"group":"organizational","depth":1,"reason":"Leaders and staff told CQC that the AI reduced the time that staff spent on documentation, and CQC gives no figures."},{"group":"personal","reason":"Staff said that they could spend the time saved with people, which CQC does not measure."}]}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["ratings"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"outcomes[].status":{"state":"value_present","value":{"kind":"record_fields","fields":{"benefit_status":"reported"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["benefit_status"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"outcomes[].tradeoffs":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"outcomes[].unexpected":{"state":"value_present","value":{"kind":"record_fields","fields":{"unexpected":false,"purpose":"An unnamed developer built the AI tool that the Isle of Wight Council uses to record Care Act assessments."}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["unexpected","purpose"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"places[]":{"state":"value_present","value":{"kind":"record_fields","fields":{"location":"Isle of Wight, England, United Kingdom","deployer_country":"United Kingdom"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["location","deployer_country"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"purpose":{"state":"value_present","value":{"kind":"record_fields","fields":{"purpose":"An unnamed developer built the AI tool that the Isle of Wight Council uses to record Care Act assessments."}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["purpose"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"record_dates":{"state":"value_present","value":{"kind":"record_fields","fields":{"date_observed":"2026-06-03","date_basis":"source publication","date_precision":"day","revisions":[{"date":"2026-10-31","change":"Added the record from the report of the Care Quality Commission.","source":"https://www.cqc.org.uk/care-services/local-authority-assessment-reports/isle-of-wight/isleofwight-0626/theme4/learning","editor":"AIBD"}]}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["date_observed","date_basis","date_precision","revisions"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"replication.attempts[]":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"replication.conditions":{"state":"value_present","value":{"kind":"record_fields","fields":{"replication":{"produced_by":["The council piloted AI recording of Care Act assessments before using it across the directorate.","Staff used consent forms and destroyed recorded conversations."],"must_hold":["People consent to the recording of their assessments.","Recorded conversations are destroyed so that records stay secure."],"echoes":[]}}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["replication"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"revision_history[]":{"state":"value_present","value":{"kind":"record_fields","fields":{"revisions":[{"date":"2026-10-31","change":"Added the record from the report of the Care Quality Commission.","source":"https://www.cqc.org.uk/care-services/local-authority-assessment-reports/isle-of-wight/isleofwight-0626/theme4/learning","editor":"AIBD"}]}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["revisions"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"sector":{"state":"value_present","value":{"kind":"record_fields","fields":{"domain":"Adult social-care administration"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["domain"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"sources[].access_version":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"sources[].citation_locator":{"state":"value_present","value":{"kind":"record_fields","fields":{"evidence":[{"kind":"descriptive report","citation":"Care Quality Commission. Isle of Wight Council local authority assessment (June 2026): Learning, improvement and innovation. Published 3 June 2026.","title":"Isle of Wight Council local authority assessment (June 2026): Learning, improvement and innovation","url":"https://www.cqc.org.uk/care-services/local-authority-assessment-reports/isle-of-wight/isleofwight-0626/theme4/learning","date":"2026-06-03","written_by":"independent","quote":"Leaders and staff told us AI was used to support a reduction the amount of time staff spent completing documentation and enabled them to spend that time with people."},{"kind":"descriptive report","citation":"Care Quality Commission. Isle of Wight Council local authority assessment (June 2026): Governance, management and sustainability. Published 3 June 2026.","title":"Isle of Wight Council local authority assessment (June 2026): Governance, management and sustainability","url":"https://www.cqc.org.uk/care-services/local-authority-assessment-reports/isle-of-wight/isleofwight-0626/theme4/governance","date":"2026-06-03","written_by":"independent","quote":"Staff used Artificial Intelligence (AI) tools in their everyday work, and they told us about consent forms and destruction of recorded conversations to ensure records were secure and people were clear on how their information was used.","supports_benefit":false}]}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["evidence"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"sources[].id":{"state":"value_present","value":{"kind":"identifiers","identifiers":["AIBD-0914-source-0001","AIBD-0914-source-0002"],"role":"Existing evidence items, in their original order"},"provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"review_state":"record_mapped","coverage":"complete"},"sources[].language":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"sources[].relationship":{"state":"value_present","value":{"kind":"record_fields","fields":{"evidence":[{"kind":"descriptive report","citation":"Care Quality Commission. Isle of Wight Council local authority assessment (June 2026): Learning, improvement and innovation. Published 3 June 2026.","title":"Isle of Wight Council local authority assessment (June 2026): Learning, improvement and innovation","url":"https://www.cqc.org.uk/care-services/local-authority-assessment-reports/isle-of-wight/isleofwight-0626/theme4/learning","date":"2026-06-03","written_by":"independent","quote":"Leaders and staff told us AI was used to support a reduction the amount of time staff spent completing documentation and enabled them to spend that time with people."},{"kind":"descriptive report","citation":"Care Quality Commission. Isle of Wight Council local authority assessment (June 2026): Governance, management and sustainability. Published 3 June 2026.","title":"Isle of Wight Council local authority assessment (June 2026): Governance, management and sustainability","url":"https://www.cqc.org.uk/care-services/local-authority-assessment-reports/isle-of-wight/isleofwight-0626/theme4/governance","date":"2026-06-03","written_by":"independent","quote":"Staff used Artificial Intelligence (AI) tools in their everyday work, and they told us about consent forms and destruction of recorded conversations to ensure records were secure and people were clear on how their information was used.","supports_benefit":false}]}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["evidence"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"sources[].upstream_sources":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"strategic_assessments[]":{"state":"unresolved","review_state":"not_assessed","coverage":"partial","family":"strategic assessments"},"summary":{"state":"value_present","value":{"kind":"record_fields","fields":{"summary":"Leaders and staff told the Care Quality Commission that AI recording of Care Act assessments reduced documentation time at the Isle of Wight Council. CQC gives no figures.","account":"The Care Quality Commission published its assessment of the Isle of Wight Council's adult social care on 3 June 2026. Staff told the assessors that the council had piloted recording Care Act assessments with AI and then put it in place across the directorate. Leaders and staff told CQC that the AI helped reduce the time that staff spent on documentation. They said that staff could spend the time saved with people. Staff also described consent forms and the destruction of recorded conversations to keep records secure. CQC relays these statements without figures. It does not name the product or say how the AI works."}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["summary","account"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"systems[].autonomy_permissions":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"systems[].component_role":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"systems[].deployment_configuration":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"systems[].inputs_outputs":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"systems[].model_name":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"systems[].model_version":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"systems[].product_name":{"state":"value_present","value":{"kind":"record_fields","fields":{"system":"AI for recording Care Act assessments"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["system"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"systems[].provider":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"taxonomy_crosswalks[]":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"title":{"state":"value_present","value":{"kind":"record_fields","fields":{"title":"The Care Quality Commission relays staff accounts that AI recording of Care Act assessments cut documentation time at the Isle of Wight Council","headline":"AI recording of assessments frees Isle of Wight staff time"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["title","headline"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"version":{"state":"value_present","value":{"kind":"identifiers","identifiers":["fbd0ad468cc5ce3cad8c25d041e8167433114a624e15e576a27aa84251bf6ec4"],"role":"SHA-256 of the complete public record and its assessments"},"provenance":{"kind":"curatorial","basis":"SHA-256 of the public record, its assessments, and its displayed answers and notes, excluding its own identifier and the derived coverage summary.","record_fields":[],"source_refs":[]},"review_state":"record_mapped","coverage":"complete"},"workflow":{"state":"value_present","value":{"kind":"record_fields","fields":{"account":"The Care Quality Commission published its assessment of the Isle of Wight Council's adult social care on 3 June 2026. Staff told the assessors that the council had piloted recording Care Act assessments with AI and then put it in place across the directorate. Leaders and staff told CQC that the AI helped reduce the time that staff spent on documentation. They said that staff could spend the time saved with people. Staff also described consent forms and the destruction of recorded conversations to keep records secure. CQC relays these statements without figures. It does not name the product or say how the AI works.","replication":{"produced_by":["The council piloted AI recording of Care Act assessments before using it across the directorate.","Staff used consent forms and destroyed recorded conversations."],"must_hold":["People consent to the recording of their assessments.","Recorded conversations are destroyed so that records stay secure."],"echoes":[]}}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["account","replication"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"}},"summary":{"total":91,"addressed":91,"known":28,"reviewed":2,"reviewed_complete":2,"reviewed_partial":0,"record_mapped":26,"review_not_assessed":63,"not_assessed":0,"complete":false,"by_state":{"value_present":28,"not_reported":0,"unresolved":63,"not_assessed":0,"not_applicable":0,"withheld":0,"source_unavailable":0}}},"presentation_version":"6d689d04fb102e4e8145420e87bba9f0b2d1a772a6d7701efa82318d22c8f16b"}
