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It collects referral data and questionnaire scores, flags people for review by a clinician and sends a report to the service's records. The committee concluded that the evidence supports its use while more evidence is generated over three years, and it judged the risk to be low. Wysa's evidence came from three responses to NICE's requests for information. NICE states that none of these data were comparative or came from published research. Wysa reported that the chatbot saves 16.0 to 21.0 minutes per assessment. The committee found that evidence on time saved was limited and that the net time saved remains uncertain. 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Digital front door technologies to gather service user information for NHS Talking Therapies for anxiety and depression assessments: early value assessment. HealthTech guidance HTG756, section 1: Recommendations. 24 July 2025.","title":"Digital front door technologies to gather service user information for NHS Talking Therapies for anxiety and depression assessments: recommendations","url":"https://www.nice.org.uk/guidance/htg756/chapter/1-Recommendations","date":"2025-07-24","written_by":"independent","quote":"The evidence for Limbic Access and Wysa Digital Referral Assistant supports their use in gathering service user information for NHS Talking Therapies for anxiety and depression assessments while further evidence is generated."},{"kind":"assessment report","citation":"National Institute for Health and Care Excellence. HealthTech guidance HTG756, section 3: Committee discussion (time saved on collecting routine information). 24 July 2025.","title":"Digital front door technologies to gather service user information for NHS Talking Therapies for anxiety and depression assessments: committee discussion","url":"https://www.nice.org.uk/guidance/htg756/chapter/3-Committee-discussion","date":"2025-07-24","written_by":"independent","quote":"Limbic Access reportedly saves 12.7 minutes (data from a peer-reviewed study) and Wysa DRA reportedly saves between 16.0 and 21.0 minutes (data from the company's response) for each assessment."},{"kind":"assessment report","citation":"National Institute for Health and Care Excellence. 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Wysa reported 16.0 to 21.0 minutes saved per assessment from non-comparative data.","account":"The National Institute for Health and Care Excellence (NICE) published an early value assessment of digital front doors for NHS Talking Therapies on 24 July 2025. Its committee weighed evidence from the companies, an external assessment group and stakeholders. NICE describes the Wysa Digital Referral Assistant as a UKCA Class I AI-supported chatbot that is live in several services. It collects referral data and questionnaire scores, flags people for review by a clinician and sends a report to the service's records. The committee concluded that the evidence supports its use while more evidence is generated over three years, and it judged the risk to be low. Wysa's evidence came from three responses to NICE's requests for information. NICE states that none of these data were comparative or came from published research. Wysa reported that the chatbot saves 16.0 to 21.0 minutes per assessment. 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NICE adds that, on early economic results, the technology could be cost effective even if only a few minutes are saved."}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["summary","account"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"systems[].autonomy_permissions":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"systems[].component_role":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"systems[].deployment_configuration":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"systems[].inputs_outputs":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"systems[].model_name":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"systems[].model_version":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"systems[].product_name":{"state":"value_present","value":{"kind":"record_fields","fields":{"system":"Wysa Digital Referral Assistant (Wysa DRA)"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["system"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"systems[].provider":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"taxonomy_crosswalks[]":{"state":"unresolved","provenance":{"kind":"curatorial","basis":"Editorial assignment.","record_fields":[],"source_refs":[]},"reason":"This is an explicit unresolved assignment: the sources on record do not settle this question.","review_state":"not_assessed","coverage":"partial"},"title":{"state":"value_present","value":{"kind":"record_fields","fields":{"title":"NICE allows the Wysa Digital Referral Assistant in NHS Talking Therapies while evidence on the time that it saves is gathered","headline":"NICE allows the *Wysa* referral chatbot in NHS talking therapies"}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["title","headline"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"},"version":{"state":"value_present","value":{"kind":"identifiers","identifiers":["c6503bee5720a9c5404ae61b871581e3cefc41e7851e29d82ed7ec5a43f1d74f"],"role":"SHA-256 of the complete public record and its assessments"},"provenance":{"kind":"curatorial","basis":"SHA-256 of the public record, its assessments, and its displayed answers and notes, excluding its own identifier and the derived coverage summary.","record_fields":[],"source_refs":[]},"review_state":"record_mapped","coverage":"complete"},"workflow":{"state":"value_present","value":{"kind":"record_fields","fields":{"account":"The National Institute for Health and Care Excellence (NICE) published an early value assessment of digital front doors for NHS Talking Therapies on 24 July 2025. Its committee weighed evidence from the companies, an external assessment group and stakeholders. NICE describes the Wysa Digital Referral Assistant as a UKCA Class I AI-supported chatbot that is live in several services. It collects referral data and questionnaire scores, flags people for review by a clinician and sends a report to the service's records. The committee concluded that the evidence supports its use while more evidence is generated over three years, and it judged the risk to be low. Wysa's evidence came from three responses to NICE's requests for information. NICE states that none of these data were comparative or came from published research. Wysa reported that the chatbot saves 16.0 to 21.0 minutes per assessment. The committee found that evidence on time saved was limited and that the net time saved remains uncertain. NICE adds that, on early economic results, the technology could be cost effective even if only a few minutes are saved.","replication":{"produced_by":["Services offered the chatbot as a self-referral route through web portals and apps at any hour.","The chatbot sent a report and the referral data to the service's electronic health record for review by a healthcare professional."],"must_hold":["Services keep other referral routes open for people who cannot or will not use a digital service.","The company generates the evidence that NICE asked for within the three years that it set."],"echoes":[]}}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["account","replication"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"}},"summary":{"total":91,"addressed":91,"known":27,"reviewed":2,"reviewed_complete":2,"reviewed_partial":0,"record_mapped":25,"review_not_assessed":64,"not_assessed":0,"complete":false,"by_state":{"value_present":27,"not_reported":0,"unresolved":64,"not_assessed":0,"not_applicable":0,"withheld":0,"source_unavailable":0}}},"presentation_version":"7915d32ff0148df6b0dece8e3485d65e91eca858ae11116af52c09befa15be37"}