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False matches occurred in 0.0092% of cases, against a limit of 0.1%. The Government Accountability Office (GAO) reviewed the calculations and judged the data sufficiently reliable. In a report of 2 September 2020, GAO found that airlines captured photos of only about 80% of in-scope travelers, short of the 97% requirement. The test agent traced the gap to camera outages, badly configured gates and agents who skipped the cameras for some travelers. DHS's test director found no clear, measurable benefit to officers' work at airports. He judged that confirmed departures made exit records more reliable.","category":"aggregate result","unexpected":false,"purpose":"U.S. Customs and Border Protection built the Traveler Verification Service to match a traveler's live photo at the gate with photos of the passengers on the flight.","system":"Traveler Verification Service (TVS), facial recognition for biometric air exit","model_version":null,"developer":"U.S. Customs and Border Protection (GAO does not name the algorithm's supplier)","deployer":"U.S. Customs and Border Protection with airline and airport partners","location":"Detroit, New York JFK and Orlando airports, United States (test sites)","domain":"Border control (exit records)","segment":null,"benefit_type":"Improved Task Accuracy","work_activities":["4.A.1.b.1"],"taxonomy_note":null,"registry_ids":{},"ratings":[{"group":"organizational","depth":2,"reason":"The test measured 98% correct matches and 0.0092% false matches, which lets CBP record departures as biometrically confirmed."}],"ai_role":{"status":"unassessed","statement":"The accuracy figures come from CBP's own test agent, and GAO checked the calculations. 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By May 2020 it had deployed this capability, called air exit, with airlines at 27 airports. From 20 May to 13 June 2019, a test agent within CBP ran an operational test at Detroit, New York JFK and Orlando airports. The test found that the system correctly matched 98% of travelers' photos, against a requirement of 90%. False matches occurred in 0.0092% of cases, against a limit of 0.1%. The Government Accountability Office (GAO) reviewed the calculations and judged the data sufficiently reliable. In a report of 2 September 2020, GAO found that airlines captured photos of only about 80% of in-scope travelers, short of the 97% requirement. The test agent traced the gap to camera outages, badly configured gates and agents who skipped the cameras for some travelers. DHS's test director found no clear, measurable benefit to officers' work at airports. 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He judged that confirmed departures made exit records more reliable.","replication":{"produced_by":["Galleries for each flight were built from passenger manifests and photos in government records.","Airline staff photographed travelers at the gate with cameras linked to the service."],"must_hold":["Cameras and gate systems must work and be set up correctly.","Airlines must photograph all in-scope travelers and avoid manual boarding."],"echoes":[]}}},"provenance":{"kind":"legacy_record","basis":"Editorial assignment.","record_fields":["account","replication"],"source_refs":[]},"review_state":"record_mapped","coverage":"partial"}},"summary":{"total":91,"addressed":91,"known":29,"reviewed":2,"reviewed_complete":2,"reviewed_partial":0,"record_mapped":27,"review_not_assessed":62,"not_assessed":0,"complete":false,"by_state":{"value_present":29,"not_reported":0,"unresolved":62,"not_assessed":0,"not_applicable":0,"withheld":0,"source_unavailable":0}}},"presentation_version":"5567dcdb3100d9b6c6d217a9cec8245dbcb1f2117a07876fa222168feb9598dd"}