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The authors report that average time taken fell by 40% and graded output quality rose by 18%. The working paper, with 444 participants, reports that ChatGPT helped low-ability workers most, which narrowed the gap between workers. Participants exposed to ChatGPT were twice as likely to report using it in their real jobs two weeks later and 1.6 times as likely two months later. The tasks were short and self-contained and were written online for pay, so the result shows what the tool did for this kind of writing; the study does not measure output in the participants' own workplaces. An Emergent Ventures grant, the George and Obie Shultz Fund and the National Science Foundation funded the work.","category":"general benefit","unexpected":false,"purpose":"OpenAI built ChatGPT as a general-purpose chatbot. 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