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The rise was larger for nonbinary people (179%) and for ethnic minority people (29%). The National Institute for Health and Care Excellence (NICE) reviewed this and other evidence in guidance published on 24 July 2025. It states that the study showed Limbic Access to be effective at increasing referrals from people who are usually underrepresented in mental healthcare, and it allowed Limbic Access and Wysa Digital Referral Assistant in the NHS while more evidence is generated. NICE also notes that most of the evidence came from the companies or from company-affiliated authors and that evidence on time savings was limited. The study was observational, and services chose whether to adopt the chatbot.","category":"general benefit","unexpected":false,"purpose":"Limbic Access was built to take self-referrals and collect assessment information for NHS Talking Therapies. 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Digital front door technologies to gather service user information for NHS Talking Therapies for anxiety and depression assessments: early value assessment. HealthTech guidance HTG756, section 3: Committee discussion. 24 July 2025.","title":"Digital front door technologies to gather service user information for NHS Talking Therapies for anxiety and depression assessments: committee discussion","url":"https://www.nice.org.uk/guidance/htg756/chapter/3-Committee-discussion","date":"2025-07-24","written_by":"independent","quote":"One peer-reviewed study ( Habicht et al. 2024 ) showed that Limbic Access is effective at increasing referrals from people typically underrepresented in mental healthcare."},{"kind":"peer-reviewed study","citation":"Habicht J, Viswanathan S, Carrington B, Hauser TU, Harper R, Rollwage M. Closing the accessibility gap to mental health treatment with a personalized self-referral chatbot. 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