{
  "id": "AIBD-0574",
  "title": "Liverpool City Region Combined Authority – AI Summit",
  "summary": "Liverpool's 2024 AI Summit planned interactive digital humans to assist attendees and host proceedings. Easier access to event information remains an intended benefit without a measured outcome.",
  "date_observed": "2024-11-19",
  "date_basis": "source publication",
  "date_precision": "day",
  "benefit_status": "intended",
  "source_collection": "LGA AI case-study bank",
  "source_entry": "LGA-014",
  "account": "The Liverpool City Region Combined Authority announced that multilingual, interactive digital humans would assist visitors and host its November 21, 2024 AI Summit. Supplier Sum Vivas named the assistants Ava, Alison, and James. The accounts provide no measurements of changes in access to event information, language barriers, or organizers' workload. The assistants' contribution to attendance and investment interest is unknown.",
  "category": "general benefit",
  "unexpected": false,
  "purpose": "Help summit attendees access information through multilingual AI interaction and support event hosting.",
  "system": "Sum Vivas AI-integrated digital humans Ava, Alison, and James",
  "model_version": null,
  "developer": "Sum Vivas",
  "deployer": "Liverpool City Region Combined Authority and Sum Vivas",
  "location": "Liverpool, United Kingdom",
  "domain": "Visitor information and event services",
  "segment": null,
  "benefit_type": "Improved Knowledge Discovery",
  "taxonomy_note": null,
  "registry_ids": {},
  "ratings": [
    {
      "group": "personal",
      "depth": null,
      "reason": "Attendees are intended to receive multilingual AI assistance. Improvements in access to event information and visitor experience are unmeasured."
    },
    {
      "group": "organizational",
      "depth": null,
      "reason": "Organizers are intended to receive support with visitor assistance and hosting. No operational saving or service improvement attributable to the digital humans is measured."
    }
  ],
  "ai_role": {
    "status": "unassessed",
    "statement": "Multilingual, interactive AI digital humans were planned to assist visitors and host the summit. Their effect on visitor experience and event operations remains unevaluated."
  },
  "evidence": [
    {
      "kind": "report",
      "citation": "Liverpool City Region Combined Authority, November 19, 2024. Organizer announcement for the November 21 summit.",
      "title": "From medicine to education, industry and science: digital humans to introduce inspiring vision of future at international AI Summit",
      "url": "https://www.liverpoolcityregion-ca.gov.uk/news/from-medicine-to-education-industry-and-science-digital-humans-to-introduce-inspiring-vision-of-future-at-international-ai-summit",
      "date": "2024-11-19",
      "written_by": "deployer",
      "quote": null
    },
    {
      "kind": "report",
      "citation": "Sum Vivas, announcement of its participation in the November 21, 2024 summit. Publication date unspecified.",
      "title": "Sum Vivas announces digital humans for the Liverpool City Region AI Summit",
      "url": "https://www.linkedin.com/posts/sum-vivas-ltd_we-are-delighted-to-announce-that-rob-sims-activity-7264628977435127811-zf2f",
      "date": null,
      "written_by": "makers",
      "quote": null
    },
    {
      "kind": "report",
      "citation": "Local Government Association, March 25, 2025. Council account of the summit and its associated applications.",
      "title": "Liverpool City Region Combined Authority – AI Summit",
      "url": "https://www.local.gov.uk/case-studies/liverpool-city-region-combined-authority-ai-summit",
      "date": "2025-03-25",
      "written_by": "deployer",
      "quote": null
    }
  ],
  "replication": {
    "produced_by": [
      "The planned service uses multilingual, interactive AI digital humans to assist attendees and host proceedings."
    ],
    "must_hold": [
      "Likely requirements include accurate event information, usable interaction, and suitable language support. These have not been validated as sufficient for a beneficial outcome."
    ],
    "echoes": []
  },
  "paired_incident": null,
  "headline": "Liverpool plans multilingual AI concierges for summit attendees",
  "metric": null,
  "comparator": null,
  "later": null,
  "value": null,
  "developer_country": null,
  "deployer_country": null,
  "unrated_because": null,
  "brief_notes": null,
  "brief": null,
  "revisions": [
    {
      "date": "2026-10-22",
      "change": "Added the case.",
      "source": "https://www.liverpoolcityregion-ca.gov.uk/news/from-medicine-to-education-industry-and-science-digital-humans-to-introduce-inspiring-vision-of-future-at-international-ai-summit",
      "editor": "AIBD"
    }
  ],
  "confidence": "claimed",
  "shade": "low",
  "claim_status": "The deployer's account",
  "claim_basis": "Sources: the makers' report and two reports from the deployer. The cited evidence includes no independent source and no finding by a regulator or court.",
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