{
  "id": "AIBD-0562",
  "title": "St Helens Borough Council – augmenting TEC with AI",
  "summary": "St Helens built AI tools that match care assessments to a technology catalog and draft personalized care plans. Improved resident independence remains an intended benefit.",
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  "date_precision": "day",
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  "account": "St Helens Borough Council built an AI-integrated technology-enabled-care catalog using Microsoft Copilot Studio. Care professionals co-curated the catalog. Predictive matching connects care-assessment information to suitable technology options, and generative AI drafts personalized care plans and costings. The workflow is intended to help residents return home and live independently. Improvements in care and independent living remain unevaluated. Reported medication-dispenser savings and in-house development costs concern other parts of the service.",
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  "domain": "Adult social care and care planning",
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      "kind": "report",
      "citation": "Council or project account published in the Local Government Association AI case-study bank. The account provides no independent outcome evaluation.",
      "title": "St Helens Borough Council – augmenting TEC with AI",
      "url": "https://www.local.gov.uk/case-studies/st-helens-borough-council-augmenting-tec-ai",
      "date": "2025-04-09",
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    {
      "date": "2026-10-22",
      "change": "Added the case.",
      "source": "https://www.local.gov.uk/case-studies/st-helens-borough-council-augmenting-tec-ai",
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